Returns & Exchanges
We want you to be completely satisfied with your LeMieux performance gear, which is why we offer a 30-day return policy for all items in their original, unused condition with tags attached. Please note that for hygiene reasons, certain products like horse bits and base layers must remain in their original sealed packaging to be eligible for a refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Carefully pack your items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.
- 3.Ship the Parcel
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at your nearest authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.